Health & Safety at OdysseyVR
At OdysseyVR, the safety and wellbeing of our guests and team are our top priorities. We are committed to providing a fun, inclusive and safe environment for all visitors while delivering the best possible VR experience.
- Safety briefing for every group
- Every session supervised by staff
- Ages 7+ in the arena
- Under 12s supervised by an adult
- Up to 6 players per arena
Health & Safety Policy
1. General safety
- All participants receive a safety briefing before their VR session.
- Guests must follow staff instructions at all times.
- Children under 12 must be supervised by a responsible adult.
- Food, drink and chewing gum are not permitted in the VR arenas.
2. Health considerations
- VR is a physically active experience. We recommend that guests with pre-existing medical conditions (such as epilepsy, severe motion sickness, heart conditions or balance disorders) consult their doctor before participating.
- Guests under the influence of alcohol or drugs will not be permitted to play.
- If at any time you feel unwell, dizzy or uncomfortable, please remove your headset immediately and inform a member of staff.
3. Use of equipment
- Our equipment is regularly cleaned, sanitised and checked for faults.
- Guests must handle headsets, controllers and other equipment with care.
- Any damage caused through misuse may result in charges.
4. Physical environment
- Players must remain within the designated VR play areas and avoid running, jumping or deliberately colliding with walls, floors or props.
- Staff monitor all sessions to help prevent accidents and provide assistance.
- Personal belongings should be stored safely outside the VR arenas.
5. Emergencies
- In the event of an emergency, please follow staff instructions and the clearly marked exit signs.
6. Responsibility
- OdysseyVR cannot accept liability for accidents caused by failing to follow staff instructions or health and safety guidance.
By participating, guests accept responsibility for their own health and agree to play safely and responsibly. We want every visitor to have an amazing time while staying safe.
If you have any questions about health and safety before your visit, please call us on 01536 645549.
Safety questions
What age can play VR?
The VR arena is for ages 7 and up. Each escape room lists its own age guide, from 8+ to 12+. Children under 12 must be supervised by a responsible adult throughout.
Will I get motion sickness?
Most people do not. In free-roam VR you walk around the space, so what you see matches how you move. If anyone feels unwell they can take the headset off at any time and a member of staff will help.
Can I play if I wear glasses?
Yes. Most glasses fit under the headset. Tell the team at your briefing and they will help you fit it comfortably.
How are the headsets cleaned?
Headsets, controllers and other equipment are cleaned, sanitised and checked between sessions.
Is the venue accessible?
The building has step-free access and an accessible toilet. In the arena players need to be able to stand and move around, so call us on 01536 645549 before you book and we will help you choose the right experience.
What should I wear?
Comfortable clothes you can move in and flat shoes such as trainers.
