Who we are

OdysseyVR operates from Corby, Northamptonshire. Our website address is https://odysseyvr.co.uk. When we refer to “we”, “us” or “our” in this policy, we mean OdysseyVR.

What personal data we collect and why

Bookings and enquiries

When you make a booking or send us an enquiry, we collect your name, email address, phone number, and any other details you provide. We use this information to process your booking, respond to your enquiry, and communicate with you about your visit.

Website visitors

When you visit our website, we may collect technical data including your IP address, browser type, operating system, referring URL, pages visited, and the date and time of your visit. This data is collected through cookies and similar technologies to help us improve our website and understand how it is used.

Cookies

Our website uses cookies to ensure it functions properly, to analyse traffic, and to enhance your experience. You can control cookie preferences through your browser settings or via our cookie consent banner. For more detail, see our cookie banner when you first visit the site.

Contact forms

If you submit a contact form, we retain the information you provide so we can respond to your enquiry. We do not use this data for marketing unless you have opted in.

Marketing

If you opt in to receive marketing communications from us, we will use your name and email address to send you updates, offers, and news about OdysseyVR. You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.

How long we retain your data

Booking records are retained for up to 6 years for accounting and legal purposes. Enquiry data is retained for up to 2 years unless you ask us to delete it sooner. Website analytics data is anonymised and retained indefinitely.

Who we share your data with

We do not sell your personal data to any third party. We may share data with trusted service providers who help us run our business, including our booking platform, email provider, payment processor, and website hosting provider. These providers only process your data on our instructions and are required to keep it secure.

Your rights

Under UK data protection law (UK GDPR), you have the right to:

– Access the personal data we hold about you
– Request correction of inaccurate data
– Request deletion of your data
– Object to or restrict processing of your data
– Request a copy of your data in a portable format
– Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the details below.

Third-party links

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

Children’s privacy

We do not knowingly collect personal data from children under 13. Bookings for under-18s must be made by a parent or guardian. If you believe we have collected data from a child under 13 without parental consent, please contact us and we will delete it promptly.

Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with the updated date shown above.

Contact us

If you have any questions about this privacy policy or how we handle your data, please contact us at:
Phone: 01536 645549
Email: info@OdysseyVR.co.uk
Address: OdysseyVR, Corby, Northamptonshire